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Montgomery Ward Reviews

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Overall Rating

4.3
9 Reviews
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About Montgomery Ward

Wards.com, also known as Montgomery Ward, offers a wide range of products and services. The website showcases a variety of items including kitchen appliances, bedding, furniture, home electronics, health & wellness products, gifts & toys, jewelry, and clothing, shoes & accessories. They carry top brands and offer a Buy Now, Pay Later credit option. In addition to these, they also offer tablets & computers from trusted names like HP, Packard Bell, and Naxa. The website is designed to provide a comprehensive shopping experience for customers, with new arrivals frequently added to their product lineup. They also offer a unique credit program that allows customers to buy what they need now and make payments starting at just $10 a month. This makes it easier for customers to purchase the items they want without having to pay the full amount upfront. It's a one-stop-shop for all home needs.

Montgomery Ward Pros & Cons

Pros and Cons of wards.com

Pros:

  • Fast Delivery: Many customers report quick shipping times for their orders.
  • Competitive Pricing: Offers a wide variety of products at extremely competitive prices, often significantly lower than other retailers.
  • Credit Building: The credit program can help improve customers' credit scores through consistent, on-time payments.
  • Product Variety: A diverse assortment of home furnishings and outdoor furniture is available.

Cons:

  • Customer Service Issues: Frequent complaints about poor customer service, including unhelpful representatives and long wait times.
  • Quality Concerns: Some products have been criticized for durability issues and perceived low quality.
  • High Shipping Costs: Shipping fees can be substantial, sometimes equating to a significant portion of the product price.
  • Return Difficulties: Customers have reported challenges in obtaining refunds or handling returns effectively.

Montgomery Ward Coupon & Discount Codes

Extra 20% Off Clearance Products

Verified 1 days ago640 Uses
20% OFF

$10 off any order $150+.

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$10 OFF

10.00 off 50.00 for 2 days

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SaleOFF

Montgomery Ward Customer Reviews (9)

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Bryan Chastain
Bryan Chastain
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Feb 10, 2023
Tom Isaacs
Tom Isaacs
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Feb 10, 2023
Talbot Adler
Talbot Adler
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Feb 9, 2023
Avelaine Labrie
Avelaine Labrie
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Feb 9, 2023
Rosaline Gunn
Rosaline Gunn
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Feb 8, 2023
Ethan George
Ethan George
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Feb 7, 2023
Dylan Duffy
Dylan Duffy
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Feb 7, 2023
Lisa Simmons
Lisa Simmons
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Feb 7, 2023
Gabrielle Davidson
Gabrielle Davidson
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Feb 5, 2023

Montgomery Ward Customer’s Q&A

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Montgomery Ward Features and Benefits

Key Features and Benefits of wards.com

Key Features:

  • Mobile Responsive Design: The website optimizes for any screen size, ensuring a seamless shopping experience on mobile devices.
  • Intuitive Navigation: Easy-to-use navigation and a "hamburger" menu enhance user experience.
  • Product Zoom and Imagery: Detailed product images with zoom capabilities allow for better visual assessment.
  • Customer Reviews: Products feature customer reviews and 5-star ratings for informed purchasing decisions.
  • Wish Lists: Users can create and share wish lists for gifts or future purchases.
  • Order Tracking: Customers receive updates and notifications regarding their order status.
  • Live Chat Support: Immediate assistance is available through live chat or email.

Benefits:

  • Flexible Payment Options: Wards Credit allows for low monthly payments, making larger purchases more manageable.
  • Buy Online, Pick Up In Store: Convenient pickup options enhance the shopping experience.
  • Curbside Pickup: Orders can be brought directly to customers' cars, adding to convenience.
  • Price Match Guarantee: Wards will match verified competitor prices for identical products.
  • Layaway Program: Customers can secure items with a small deposit and pay over time.

These features and benefits collectively enhance the shopping experience, making it accessible and convenient for customers.

Montgomery Ward Pricing

Pricing Overview

Montgomery Ward offers a range of pricing options across various product categories, including furniture, electronics, and home goods.

Key Pricing Details:

  • Monthly Payments: Customers can opt for low monthly payments, starting as low as $10 depending on the item cost.
  • Item Price Ranges:
    • Items priced under $25
    • Items from $25 to $50
    • Items from $50 to $100
    • Higher-priced items can go up to $2,250 or more.
  • Sales and Discounts: Regular promotions can offer discounts of up to 70% off in the sale section.
  • Payment Plans: Flexible payment plans are available, allowing customers to make purchases while managing their budget effectively.

This pricing structure is designed to accommodate various customer needs and preferences.

Payment Method

Payment Methods Overview

Montgomery Ward offers several payment methods for customers shopping on wards.com.

Key Payment Options:

  • Wards Credit: A store-branded credit option that allows customers to make purchases and pay over time. This credit is revolving, meaning available credit can increase or decrease based on spending and payments.
  • Credit/Debit Cards: Major credit and debit cards are accepted for transactions.
  • Buy Now, Pay Later: This option allows customers to make purchases with low monthly payments, starting from as low as $10/month.
  • PayPal: Customers can also use PayPal for secure online payments.

Each payment method provides flexibility, catering to various customer needs and preferences.

Montgomery Ward FAQs

FAQ

How To Open A Montgomery Ward Account?

How to Open an Account

To open an account on Montgomery Ward's website, follow these steps:

Steps to Open an Account:

  1. Shop Online: Browse the items available on wards.com and select the desired products.
  2. Select Payment Option: At checkout, choose the option to "Open a New Account" as the payment method.
  3. Complete Application: Fill out the application form, which includes answering a few simple questions and providing credit-history information.
  4. Credit Approval: After submitting the application, Montgomery Ward will review the credit history and make a decision regarding credit approval.
  5. Order Processing: If approved, the order total will be charged to the new account, and shipping will occur promptly.

This process allows customers to gain access to Wards Credit and make purchases conveniently.

FAQ

Montgomery Ward Return Policy?

Return Policy Overview

Montgomery Ward has a return policy that allows customers to return items within 30 days of receipt. To be eligible for a return, items must be unused, in their original packaging, and in good condition.

Key Points:

  • Return Window: 30 days from the delivery date.
  • Condition: Items must be unused and undamaged.
  • Authorization: Returns require prior authorization from customer service.
  • Non-returnable Items: Custom-made items and certain specialty products cannot be returned.
  • Refund Process: Upon receiving and inspecting the returned item, a refund will be processed back to the original payment method if approved.

For further inquiries regarding specific items or situations, contacting customer service is recommended.

FAQ

Montgomery Ward Alternatives

Here are the top alternatives to wards.com:

  1. seventhavenue.com - Find stylish furniture, home decor and gifts at Seventh Avenue.
  2. fingerhut.com - Get the credit you deserve. Instant application results. Shop top national brands.
  3. walmart.com - Shop Walmart.com today for every day low prices. Join Walmart+ for unlimited free delivery from your store & free shipping with no order minimum. Start your free 30-day trial now!
  4. stoneberry.com - Buy now, pay later with Stoneberry Credit! Shop for brand name electronics, furniture, jewelry & more with payments as low as $5.99 per month.
  5. sears.com - Shop Sears for appliances, tools, clothing, mattresses & more. Great name brands like Kenmore, Craftsman Tools, Serta, Diehard and many others.
  6. everlane.com - Known for their radical transparency, they offer high-quality, ethically made, and carefully designed products.
  7. diesel.com - Offers a wide range of clothing, shoes, and accessories.
  8. asos.com - A British online fashion and cosmetic retailer offering a wide variety of fashion-related content.
  9. betabrand.com - An online women's clothing company known for Dress Pant Yoga Pants and other activewear.
  10. macys.com - An American department store chain offering a wide range of products including clothing, footwear, accessories, bedding, furniture, jewelry, beauty products, and housewares.

These alternatives offer a variety of products and services similar to wards.com. Each has its own unique features and benefits. It's recommended to explore each site to find the one that best suits your needs.

FAQ

Wards.com Return Policy?

Wards.com has a detailed return policy. To return an order, the customer must complete a form and include it with the return. The return should be packed carefully in the original packaging, and all existing labels from the box should be covered or removed. The return should be shipped insured to the Returns Department at 2000 Harrison Dr, Ste 100 Clinton IA 52732. The customer should keep the receipt and fill in a Return Reason Code for each item returned. The customer can specify any new or exchange item(s) they wish to receive and include this form with the returned merchandise.

As for the shipping policy, shipping and processing charges are calculated according to the total order value. For example, orders up to $15.00 have a shipping and processing fee of $5.99, and orders between $15.01 and $30.00 have a fee of $9.99. This continues in a tiered manner up to orders of $250.01 & up, which have a fee of 13% of the order total. An additional per address charge of $3.99 is added to each additional shipping address. A $1.99 surcharge per order is added in response to inflation pressures and peak surcharges passed along by carriers. Additional delivery items require special packaging and additional freight, and this is calculated based on an alpha code system. Expedited and Express Service options are also available for faster delivery.

FAQ

About Wards.com Popular Products and Services?

Wards.com, also known as Montgomery Ward, offers a wide range of products. Some of the popular items include PowerXL Vortex Air Fryers, Emily Floral Chenille Bedspread, Naxa 7" and 10" Tablet Bundles, and Color Connection Towels. They also offer Madison Room Darkening Panel, Color Connection Reversible Down-Alternative Comforter Set, and Kismet Woven Jacquard Comforter Set. Other notable items are High-Back Dining Chair with Nailhead Trim, 10-Layer Shoe Rack, and Elizabeth Oversized Quilt. In addition to these, they have Marquis Magic Family Name and Birthstone Ring, Ginny's Brand Deep Fryer with Timer, and CoolMax Cooling Blanket. The website also features a variety of new and exciting products every season, including electronics, furniture, housewares, bed and bath items, shoes, and appliances. Customers can enjoy buy now, pay later convenience with quality name brands. The website is designed to make shopping fast and easy.

FAQ

About Wards.com Prices and Cost?

"Wards.com", also known as Montgomery Ward, offers a wide range of products with varying prices. For instance, a 20-Piece Stainless Steel Flatware Set is priced at $39.99, while a Super Plush Sofa can be purchased for $499.99. They also offer a LifeSmart 16" Pedestal Fan for $39.99. The website provides a Buy Now Pay Later option with payments starting at $10 a month. Prices for other items can range from under $150 to over $750. It's important to note that prices may vary based on the product, brand, and any ongoing sales or promotions. Please visit the website for the most accurate and up-to-date information.

FAQ

About Wards.com Payment Method?

At "Wards.com", customers can make payments online. Customers who don't have an online account can simply fill in the required fields and continue to make payment. The website utilizes industry standard secure socket layer (SSL) technology for transmitting credit card, checking account, and savings account information over the internet.

Customers can also apply for Wards Credit as a payment method at checkout. This involves answering a few simple questions and getting a quick decision.

Payments must meet certain conditions: they must be made in U.S. Dollars, cash payments are not accepted, the payment must be drawn on a U.S. deposit account, or by a cashier’s check drawn on a U.S. bank or a foreign bank branch in the U.S. If payment is made in a paper form, like a check, it must also meet these conditions.

The website also provides information about interest rates, interest charges, and how to avoid paying interest on purchases. The due date is at least 25 days after the close of each billing cycle. Interest will not be charged on purchases if the entire balance is paid by the due date each month. The minimum interest charge varies by state. There are no annual fees, but penalty fees for late payment and returned payment also vary by state. The balance is calculated using a method called "average daily balance".

Please note that this information is subject to change and it's always a good idea to check the latest information on the "Wards.com" website.

FAQ

What is the history of Montgomery Ward?

Montgomery Ward is the name of two successive U.S. retail corporations. The original Montgomery Ward & Co. was a world-pioneering mail-order business and later a leading department store chain that operated between 1872 and 2001. The current Montgomery Ward Inc. is a national online shopping and mail-order catalog retailer that started several years after the original Montgomery Ward shut down.

Aaron Montgomery Ward started his business in Chicago. In 1883, the company's catalog had grown to 240 pages and 10,000 items. In 1896, Wards encountered its first serious competition in the mail order business, when Richard Warren Sears introduced his first general catalog. By 1904, Wards had expanded such that it mailed three million catalogs, weighing 4 lb (1.8 kg) each, to customers.

In 1908, the company opened a 1.25-million-square-foot (116,000 m 2) building stretching along nearly one-quarter mile of the Chicago River, north of downtown Chicago. The building, known as the Montgomery Ward & Co. Catalog House, served as the company headquarters until 1974, when the offices moved across the street to a new tower designed by Minoru Yamasaki. The catalog house was declared a National Historic Landmark in 1978 and a Chicago historic landmark in May 2000.

Originally founded in 1872 as a mail order catalog company, Montgomery Ward revolutionized shopping by delivering a vast array of products right to customers’ doors. Over the decades, it’s continued to evolve with customers’ needs, transforming into the beloved department store and online retailer it is today.

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